Services
Call the Company That Installed It. Reach People Who Remember It.
After the install, you're not handed off to a national queue. Support is local: batteries, tweaks, app questions, a sensor that needs re-aiming after the painters left. Customers live in their system's app every day — when something needs attention, you reach people who know your property, usually the same people who wired it.
The Work
What’s Included.
Local, reachable support. A Central Florida number. People who know your name and your system.
Maintenance that prevents calls. Battery cycles, firmware, sensor checks — handled before they become failures.
App coaching. New phone? New housekeeper needs a code? Two minutes with us and you're set.
Warranty honored, gladly. First two years: parts AND labor, free. After that, honest rates and no invented “service visits.”
When You Need It
You're an ALS customer and anything — anything — about your system needs attention. That's the whole point of buying local.
Related
Where to Go Next.
Questions
Straight Answers, Before You Call.
Do I have to sign a contract?
No. We don't do contracts — everything ongoing is month to month. That's it. It's the question we get asked most, and it's the easiest one to answer.
Do I own the equipment?
Yes — completely. Nothing is rented, nothing gets repossessed, and if you ever cancel monitoring, the system on your walls keeps working for you. This is the second question everyone asks, usually right after contracts.
What if I change my mind after the install?
We have a 100% money-back guarantee. If you're not happy, we take everything out, patch every hole we made, and refund your invoice. That guarantee has been part of how ALS works since the beginning.
What happens if something breaks?
For the first two years, we fix it free — parts AND labor. After that, you call a local number and reach people who know your system, not a national queue. We're here for repairs on systems we didn't even install.
It Starts With a Free Walkthrough.
Arthur designs the system at your property. You get a straight quote and decide from there — no obligation, no pressure.